Terms & Payments
Terms & Payments
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Terms and Conditions
Welcome to E2o Technology’s official website. By accessing or
using our services, you agree to comply with the following terms
and conditions. These terms apply to all users, including
visitors, clients, and subscribers.
We reserve the right to update or modify these terms
at any time without prior notice. Continued use of the site
after changes implies acceptance of the revised terms. It is the
user’s responsibility to review these terms periodically.
To use our services, you must be at least 18 years
old. By registering, you confirm that all information provided
is accurate, current, and complete. Users are responsible for
maintaining the confidentiality of their login credentials.
All content on this site, including text, graphics,
logos, and media, is the intellectual property of E2o
Technology. Unauthorized reproduction, distribution, or
commercial use is strictly prohibited and may result in legal
action.
We strive to provide accurate, up-to-date
information but make no guarantees regarding completeness,
reliability, or timeliness. E2o Technology is not liable for any
losses or damages resulting from the use of this website or its
services.
Misuse of the website, such as hacking,
spamming, or uploading harmful content, will result in immediate
suspension and legal consequences. We maintain the right to
restrict access for violations.
All payments and
transactions are subject to verification and may require
additional information for processing. Prices and availability
of services are subject to change at any time without notice.
Disputes related to services or transactions will be
governed by the laws of India. Any legal proceedings will be
handled under the jurisdiction of the appropriate courts.User
data may be collected and processed in accordance with our
Privacy Policy. By using the site, you consent to such use and
processing of your information.
These terms
represent the complete agreement between the user and E2o
Technology. For support, concerns, or queries, please contact us
via our official Contact page.
Privacy Policy
At E2o Technology, we are committed to safeguarding your privacy
and ensuring transparency in how we collect, use, and store your
information. This Privacy Policy outlines our data practices and
your rights as a user.
We collect personal information such as your name,
email address, phone number, and company details when you
interact with our website or fill out our contact forms. This
helps us deliver personalized support and improve our services.
In addition to personal details, we may
automatically gather usage data including IP address, browser
type, pages visited, and time spent on our site. This
information is used for analytics, performance enhancements, and
user experience optimization.
Your data is used
strictly for processing your requests, responding to inquiries,
sending updates, and delivering the services you request. We do
not sell, rent, or share your information with third parties
without your explicit consent.
We implement
industry-standard security protocols to protect your data from
unauthorized access or misuse. However, as no method of online
transmission is completely secure, we advise users to exercise
safe practices.
Cookies may be used to track site
activity, remember user preferences, and enhance site
functionality. You have the option to disable cookies in your
browser settings, though some features may be affected.
Our website may include links to third-party sites.
E2o Technology is not responsible for the privacy practices or
content of these external websites. We encourage users to review
their respective privacy policies.
You have the
right to access, correct, or request deletion of your personal
information held by us. To make such requests, please contact us
via our official communication channels.
By using
our website, you agree to the terms of this Privacy Policy and
consent to the collection and use of your information as
described. Continued use of the site indicates acceptance of any
future updates.
We may update this policy
periodically to reflect changes in legal requirements or service
enhancements. Any updates will be posted on this page with the
effective date clearly indicated.
If you have any
questions, concerns, or requests related to your data privacy,
please reach out through our official Contact page. Your trust
is important to us.
Payment Policy
At E2o Technology, we strive to offer a secure and transparent
payment experience for all our clients. This Payment Policy
outlines the terms related to billing, transactions, refunds,
and payment methods.
All payments for services provided by E2o Technology
must be made in full and in advance unless otherwise agreed upon
in writing. Accepted payment methods include credit/debit cards,
net banking, UPI, and other digital wallets.
Invoices are issued electronically upon confirmation
of service or subscription. Clients are responsible for ensuring
timely payment as per the due dates mentioned in the invoice.
Delays may result in service suspension or late fees.
We take payment security seriously. All transactions
are processed through secure, encrypted payment gateways to
protect your financial data. E2o Technology does not store any
sensitive payment information on its servers.
Once a
payment is made, a confirmation email will be sent to the client
with the transaction details. Please retain this confirmation
for your records and future reference.
Refunds may
be issued only in cases of duplicate transactions, service
non-delivery, or other exceptional circumstances, subject to
internal review. Refund requests must be submitted in writing
within 7 days of payment.
In case of payment
disputes or chargebacks, E2o Technology reserves the right to
suspend services until the issue is resolved. We encourage
clients to contact us directly for dispute resolution before
initiating chargebacks.
Pricing for services is
subject to change based on market trends, business requirements,
or updated service offerings. Any such changes will be
communicated in advance whenever applicable.
All
transactions will be governed by the applicable laws of India.
Any financial disputes arising from payments will fall under the
jurisdiction of Indian courts.
If you have questions
about your payment, invoice, or transaction history, please get
in touch with our support team through the official Contact
page. We are here to help ensure a smooth and satisfactory
payment experience.
Cancellation and Refund Policy
At E2o Technology, we prioritize customer satisfaction and aim
to maintain fair and transparent policies regarding
cancellations and refunds. Please read the following terms
carefully before availing our services.
Clients may request service cancellations by
contacting our support team via the official communication
channels. All cancellation requests must include valid reasons
and necessary identification or order details.
Service cancellations are accepted only before the
project or subscription has commenced. Once work has started or
access has been granted, cancellations may not be eligible for a
full refund.
Custom development, digital services,
and consultancy work are non-refundable once initiated, as they
involve significant time and resource commitments.
Refunds are considered on a case-by-case basis for
eligible services, subject to management approval. Valid reasons
include duplicate payments, technical errors, or non-delivery of
service due to internal faults.
To initiate a refund
request, clients must submit a written request within 7 days of
payment. The request must clearly explain the reason and include
relevant transaction details.
Approved refunds will
be processed within 7–10 business days and credited to the
original payment method. Processing time may vary depending on
your bank or payment gateway.
E2o Technology
reserves the right to deny refund requests if the service has
been consumed, accessed, or delivered as described, or if terms
of service have been violated.
No refunds will be
granted for delays caused by third-party services, incomplete
client input, or issues beyond our control such as natural
calamities or internet outages.
For
subscription-based services, cancellations will take effect at
the end of the current billing cycle. No partial or pro-rated
refunds will be issued for unused days.
If you
believe you are entitled to a refund or cancellation, please
contact our team via the official Contact page. We are committed
to resolving issues promptly and professionally.
Shipping Policy
E2o Technology primarily offers digital services and solutions,
which are delivered electronically. As such, there is no
physical shipping involved. Please read the following details
regarding the delivery of our digital services.
Upon successful payment confirmation, our team
initiates the service or provides access credentials within the
agreed timeframe. Delivery timelines may vary depending on the
nature of the service and the complexity of the project.
For software solutions, digital access is typically
granted via email or through a secure client portal. Clients are
responsible for ensuring that the email address and contact
details provided during registration are accurate and up to
date.
In cases where digital files or documentation
are to be shared, they will be delivered via email, cloud
storage links, or other secure digital channels, depending on
the nature of the service.
If a delivery is delayed
due to technical issues, high project load, or unforeseen
circumstances, clients will be notified promptly with an updated
delivery timeline.
We do not offer any physical
shipping of products or printed materials unless explicitly
stated in the service agreement. If a hybrid service involves
physical delivery, it will be governed by separate terms
specified in the contract.
E2o Technology is not
liable for delays or failures in delivery due to inaccurate
contact information, client-side email/server issues, or
third-party service outages.
Once digital services
or credentials have been delivered, it is the client’s
responsibility to download, store, or manage access securely. We
advise clients to retain backup copies of any shared files.
If you have not received your service or access
credentials within the expected time, please contact our support
team immediately for assistance.
For any questions
or concerns regarding digital delivery, timelines, or
accessibility, please reach out via our official Contact page.
We are committed to timely and secure service delivery.
Disclaimer
The information provided on the E2o Technology website is for
general informational purposes only. While we strive to keep the
content accurate and up to date, we make no guarantees of any
kind, express or implied, about the completeness, accuracy,
reliability, or availability of the information.
Any reliance you place on such information is
strictly at your own risk. E2o Technology shall not be liable
for any loss or damage, including indirect or consequential loss
or damage, arising from the use of, or reliance on, the website
content or services.
The content, examples, and case
studies shared on this site are for illustrative and educational
purposes. They do not constitute professional advice or
guarantee specific results unless explicitly stated in a formal
agreement.
We reserve the right to make changes to
the content, services, and functionality of this website at any
time without prior notice.
External links provided
on the website may lead to third-party websites that are not
under the control of E2o Technology. We have no authority over
the nature, content, or availability of those sites and do not
endorse them unless clearly stated.
We do not
warrant that the website will be available at all times or be
free from technical issues, errors, or viruses. Users are
responsible for implementing appropriate cybersecurity and
backup measures.
Any testimonials, reviews, or
feedback published on our site reflect individual experiences
and may not be typical or guaranteed for all users.
Use of this website signifies your agreement with
this disclaimer. If you do not agree with any part of it, please
refrain from using our services or website.
For
clarification or concerns related to this disclaimer, you may
reach out through our official Contact page.